Example case studies
How the plan changes a practice's week
These veterinary marketing case studies follow example practices with made-up names. Each one shows the week before the plan and the numbers after.
New client booked onlineSunday night, from Maps
An example practice
Two-DVM practice
Merrow Vale Vet Care
Morning callers kept hitting voicemail
One location, two DVMs and four CSRs. After three months with us, morning callers stopped hitting voicemail, the new site booked visits overnight, and reminders landed by due date.
- No-shows
18 monthly7- Calls lost
31%3%- First visits
11 a month29
New 5-star reviewReply posted by lunch
Small-town clinic
Sandpiper Animal Clinic
Ranked below three rivals on Maps
- Reviews
23 in total141- Rank on Maps
not top 10#2- Calls from Maps
20 a month70 a month
Lunch call answered12:41 p.m., booked a recheck
Single DVM
Quailridge Pet Hospital
Lunch-hour calls rang with no answer
- Calls missed
14 a day2- Lunch bookings
0 a week11 a week- Voicemails
20 a morning3 to return
Site went up on day 14Booking on every page
Brand-new practice
Tallgrass Veterinary Clinic
Opened the doors with an empty schedule
- First-month visits
- 212
- Google rank
unlistedtop 3- New clients
0 at opening58/mo
One inboxFacebook message answered at 7:12 a.m.
Four-DVM team
Marigold Lane Animal Hospital
Refill calls and Facebook messages went unread
- Refill calls
60 weekly15 weekly- Tabs open
5 apps1 inbox- Texts answered
next day1 hr
Ad call trackedGoogle Ads, Tuesday 4:12 p.m.
Three DVMs
Bluestem Veterinary Care
Paid for ads with no idea what worked
- Ad cost
$96 a client$41- Calls from ads
not tracked88/mo- Setup
- 2 weeks
Three locationsOne shared inbox
Three locations
Redbud Vet Group
Six vendor bills and a website nobody updated
- Bills
6 a month1- Logins
7 each1 each- Site updates
6 weeks out2 days
Picture your practice on this list
On one call, we'll sketch what your practice's first three months would look like.
- Free video demo
- Live in 14 days
- No contract. No setup fee.
All three come in one monthly plan, priced on a 30-minute call.
Spot the leak in your week
Request a demo and we'll spend 30 minutes on your practice, on video or phone. You'll watch the plan run with your services, then get a monthly price that covers all three. Month to month, no setup fee, live in 14 days.
Ninety days later
Ryan D.Owner, Fenby -57%cost per clientEach ad call is in our monthly report now, so I know which ads pay for themselves.
Marisol W.CSR, Bayside Down 41%missed visits across 3 clinicsRebooking a missed visit took three phone calls. These days a tap on the text picks another slot.
Desmond N.DVM, Oakmont 141 reviewson Google, up from 23We sat at 23 reviews for years. These days every checkout ends with a text asking for one, and we reply quickly.
Alana K.Manager, Oaks 11 a weeklunch bookingsI used to spend afternoons returning lunch voicemails. Now they're booked before the team is back.
Rohan S.Head CSR, Linden 1 hrto answer a messageFacebook messages used to sit for days. Now they show up beside our texts and get answered fast.
Jamie R.Ops lead, Birch 58/monthnew clients/moOpening week, the schedule was bare. By month three, new clients were booking online at night.
Case studies
About the example practices
Asked by owners who've read this far. Filter the answers by tapping a word, like example or price.
5 questions
Who are these practices?
They're example practices with invented names. Each is built from the problems vet practices name most: missed calls, no-shows, a quiet Google listing and a dated site.
What does each case study show?
Each one shows a practice's week before the plan, what our team changed, and the numbers 90 days later: calls answered, bookings, reviews and new clients.
Could my practice see results like these?
That's the goal. On the demo we find the spots where callers, open slots and first-time visitors slip away today, and which fix comes first.
What's included in the plan these practices are on?
The full plan: the software (texting, phones, online booking, the AI receptionist, payments and wellness plans, reports and a branded app), a website built and updated by us, and marketing our people handle for you. All three come in one monthly plan, priced on a 30-minute call.
How long before anything changes?
The site, phones and texting are running by day 14, and the desk feels it that week. Reviews and Google rankings climb over the following two to three months.
Often searched
Ask us directly
Curious about one example? sales@companionbooked.com reaches our team, and we reply in writing.
Dana WhitfieldAccount manager
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